CBM FM Agency Portal

Schools — Zone A

27

MOE Zone 1C portfolio

IFM Active

Open RFQs

0

None generated yet

Pending start

Takeover items

12

5 pending · 7 to-do

In progress

Days to contract start

—

1 September 2026

Urgent prep

🚀 Priority actions

Generate specialist trade RFQs (Landscape, Pest, M&E)

MOE annexe extraction — bundles 03–07 pending upload

Build SOP library — all 6 specialist trades

Takeover interface from previous FM vendor

Upload contractor compliance docs

WhatsApp Cloud API setup ⏰ Tonight

🛠️ System status

Gemini AI proxy — live ✅

Cloudflare Worker — deployed ✅

Gmail MCP — connected ✅

WhatsApp Cloud API — pending SIM tonight

Google Drive document depository — to configure

MOE Zone A school data — upload bundles 03–07

📅 IFM contract timeline

Now

Prep & RFQ

May–Aug 2026

Month 1

Takeover

Sept 2026

Month 2–3

Stabilise

Oct–Nov 2026

Month 4–6

Full Ops

Dec 2026–Feb 2027

Year 2–3

Optimise

2027–2028

Year 4–5

Renewal

2029–2031

✨ AI-powered — Gemini generates structured RFQ documents. Fill the form and click Generate.

🌿 Landscape RFQ — LOT 1

MOE Zone A · 27 Schools

Contract reference

Invitation date

Submission deadline

Scope — number of schools

Contract duration

Key tasks to include in RFQ

KPI — response time for urgent defects

Penalty — non-compliance deduction

Special requirements / notes

💰 Quotation Generator

Enter supplier quote received, apply your markup, and Gemini formats a professional client-facing quotation.

Client / School

Trade / Work type

Supplier quote (SGD)

Markup %

Client price (SGD)

Scope of work description

Validity period

Payment terms

📦 Purchase Order Generator

PO number

PO date

Required by date

Vendor / Supplier name

Vendor contact person

Work / supply description

PO value (SGD)

GST applicable

Delivery / work location

📄 Contract Extractor

Google Drive integration pending

⚠️ Google Drive depository connection not yet configured. Paste contract text below for AI extraction, or upload PDF once Drive is connected.

Paste contract clause / section text

What to extract

Output format

📊 BQ Rate Library

Trade	Description	Unit	Rate (SGD)	Last updated	Status
Landscape	Grass cutting — standard turf	Per visit / school	$320.00	May 2026	Active
Landscape	Shrub trimming	Per visit / school	$180.00	May 2026	Active
Pest Control	General pest treatment	Per visit / school	$250.00	May 2026	Active
Pest Control	Mosquito fogging	Per visit / school	$150.00	May 2026	Active
M&E	AC filter servicing (split unit)	Per unit	$45.00	—	To confirm
M&E	Electrical thermographic scan	Per school	$850.00	—	To confirm

🚨 Incident Report

School / Location

Date & time

Trade / Category

Severity

Reported by

Incident description

Immediate action taken

📈

KPI Dashboard

Per-school, per-trade KPI tracking. Populated once MOE Zone A annex data (bundles 03–07) is uploaded and processed.

⏱ Upload MOE annexes to activate

📝 Report Generator

Report type

Period covered

Key activities / updates to include

Total items

24

MOE handover checklist

Completed

0

Not started

Target completion

31 Aug

98 days remaining

🔄 MOE → CBM Takeover Checklist

0 / 24 done

#	Item	Category	Responsible	Due	Status
1	Receive and verify all building drawings from MOE	Documentation	Jason Teo	Jul 2026	Pending
2	Asset register handover — all 27 schools	Assets	Jason Teo	Jul 2026	Pending
3	Obtain keys / access cards — all schools	Access	Jason Teo	Aug 2026	To do
4	Joint inspection with outgoing FM vendor	Inspection	Jason Teo	Aug 2026	To do
5	Handover report — record defects from previous vendor	Documentation	Jason Teo	Aug 2026	To do
6	Confirm specialist contractor appointments (all trades)	Contracts	Jason Teo	Aug 2026	To do
7	Submit contractor list to MOE for approval	Compliance	Jason Teo	Aug 2026	To do
8	Set up communication channels with school principals	Operations	Jason Teo	Aug 2026	To do
9	WhatsApp group setup per school zone	Operations	Jason Teo	Aug 2026	Tonight — SIM card
10	Upload MOE Zone A annex bundles 03–07 to portal	Data	Jason Teo	ASAP	Blocking

📁 SOP Library — Specialist Trades

Generate AI-drafted SOPs per trade. Review, adjust, and save. These form the operational backbone for contractor briefings and compliance audits.

Trade / Specialist area

SOP type

Saved SOPs

SOP title	Trade	Version	Last updated	Status
No SOPs saved yet — generate your first SOP above

✅ BCA / WSH / SCDF / NEA Compliance Register

Regulation	Requirement	Trade	Frequency	Last done	Next due	Status
BCA	Lift maintenance and inspection	M&E	Monthly	—	Oct 2026	Pending setup
SCDF	Fire protection system inspection	M&E / Civil	Annual	—	Sept 2027	Scheduled
NEA	Pest control contractor licence check	Pest Control	Annual	—	Jan 2027	Scheduled
WSH	Risk assessment — working at height	All trades	Annual	—	Sept 2026	Required at takeover
PUB	Water efficiency audit	M&E / Plumbing	3-yearly	—	2029	Not yet due

All users

1

Active

Admin

1

System Admin

Director / PM

0

Pending

FM Supervisor

0

Pending

Contractor

0

None yet

👥 Registered Users

Name	Role	Trade / Zone	Email	WhatsApp	Modules	Status
Jason Teo Kek Seng	System Admin	All zones · All trades	jason.teo@cbm.com.sg	+65 9091 7120	Full access	Active

➕ New User Onboarding Request

CBM FM Portal · MOE Zone A

1 — Personal details

Full name *

Designation / Job title *

Company email *

WhatsApp / Mobile *

2 — Portal role

👔

Project Director / PM

Full access — all modules, all schools. Can approve documents, generate POs, VOs, and reports.

Contract Admin Operations Vendors Reports

🦺

FM Supervisor

Field operations — incident logging, daily reports, KPI updates. Cannot approve POs or view financial data.

Incidents KPI updates Daily reports No financials

🔧

Contractor Supervisor

Own trade only — view job orders, submit completion reports, acknowledge warnings. Read-only on other trades.

Own trade jobs Completions No cross-trade No financials

🏛️

MOE / Client Viewer

Read-only access to reports, KPI dashboards, and compliance status. No operational access.

Reports KPI view Compliance Read only

🏫

School Representative

Submit complaints / feedback for their school only. View status of their own reported issues. No other access.

Complaints Own school only Very limited

🔑

System Admin

Full system access including user management, system settings, and all modules. Restricted to senior management.

Everything User management

3 — Trade & zone assignment

Trade area managed

Ctrl+click to select multiple

Schools / Zone assigned

4 — Documents required

NRIC / FIN / Work permit copy Trade certification (if applicable) WSH safety certificate Company letter of authorisation NDA / Confidentiality agreement signed MOE school access clearance

5 — Notes

Additional remarks / special access requirements

Module / Feature	Admin	Director/PM	FM Supervisor	Contractor	MOE Viewer	School Rep
Contract Administration
RFQ Generator	✅	✅	👁 View	❌	❌	❌
Quotation Generator	✅	✅	❌	❌	❌	❌
PO / VO Generator	✅	✅ Approve	📝 Draft	👁 Own PO	❌	❌
Contract Extractor	✅	✅	👁 View	❌	❌	❌
BQ Rate Library	✅ Edit	✅ Edit	👁 View	❌	❌	❌
Operations
Incident Capture	✅	✅	✅	Own trade	👁 View	✅ Submit
KPI Dashboard	✅	✅	✅ Update	Own trade	👁 View	Own school
Report Generator	✅	✅	✅ Daily	Own trade	👁 View	❌
Vendor Management (coming soon)
Vendor Register	✅ Edit	✅ Edit	👁 View	Own profile	❌	❌
Warning Email Generator	✅	✅	📝 Draft	👁 Receive	❌	❌
Onboarding & Compliance
Takeover Tracker	✅	✅	👁 View	❌	👁 View	❌
SOP Library	✅ Edit	✅ Edit	👁 View	Own trade	❌	❌
Compliance Register	✅	✅	👁 View	❌	👁 View	❌
User Management	✅ Full	👁 View	❌	❌	❌	❌

🎬 Video Tutorials — CBM FM Portal

Coming soon

Video walkthroughs will be added here once the portal is stable. Each module will have a short screen-recorded tutorial.

▶️

Getting started

Portal overview, navigation, and first login

Planned

▶️

Generating RFQs

How to use AI to draft Landscape, Pest, M&E RFQs

Planned

▶️

Incident reporting

Log incidents and auto-generate contractor warnings

Planned

▶️

PO & VO generation

Create purchase orders and variation orders

Planned

▶️

User roles setup

Onboarding contractors, supervisors, and viewers

Planned

▶️

Weekly reporting

Auto-generate weekly FM and project reports

Planned